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General Conditions of Sale

1. Purpose

All transcription services assigned to CG Traduction & Interprétation are subject to the acceptance of the following general conditions of sale, irrespective of the general conditions of any customer of CG Traduction & Interprétation that may differ from or be contrary to the present conditions of sale. In this respect, the customer hereby explicitly agrees to waive his or her own general conditions and unconditionally accepts the following terms and conditions.

2. Prices

The price given on the quote is firm, provided the customer’s order is received before the indicated date. If this deadline is not met, the price may be increased in line with any costs incurred for the urgent organisation of the assignment in question. If the customer’s order arrives too late for the required services to be properly organised, or if the provided documentation is insufficient for the purposes of the assignment, CG Traduction & Interprétation reserves the right to refuse the contract and to invoice any administrative and/or management costs incurred. Any modifications to an order for services are subject to a new agreement.

3. Customer commitments

The customer agrees to provide any relevant documentation and to answer any questions asked by CG Traduction & Interprétation.

4. Obligations of CG Traduction & Interprétation

CG Traduction & Interprétation agrees to entrust all transcription assignments it accepts, to professionals. In compliance with contract law, the transcription must be of merchantable quality and meet industry standards. CG Traduction & Interprétation guarantees the confidentiality of all documents provided by the customer. CG Traduction & Interprétation shall also perform a quality control and/or revision of the transcription.

5. Payment terms

Prices are calculated by a fixed price on quote. The net invoice amount will be paid in full upon receipt and without discount.For any late payments, default interest at a rate of 1.5% per month will automatically be applied without any formal notice being required. If the collection of any debt
also requires the intervention of an authorised agent or the start of legal proceedings, the amount of this debt will be increased by 10% as a penalty clause and further increased by the amount of the costs incurred for either procedure.For every first order and for amounts in excess of €2,500.00 (excl. VAT), a down payment of 50% will be made when the order is placed.If an order is cancelled, cancellation costs will be invoiced.

6. Liability of CG Traduction & Interprétation

To be admissible, any disagreement regarding the quality or delivery of the work ordered by the customer, must be sent by registered mail with acknowledgement of receipt within 8 days of delivery of the work in question. In this respect, only the date of departure from the offices of CG
Traduction & Interprétation will be taken into consideration.No claims will necessarily justify the retention of all or part of the payment due. No indemnities can be claimed against CG Traduction & Interprétation.CG Traduction & Interprétation’s responsibility is limited to the transcription of debates and not their content.The liability of CG Traduction & Interprétation is limited to the corresponding amount invoiced or to the total value of the contract.

7. Disputes

In the event of a dispute, the Commercial Court of Versailles has exclusive jurisdiction even if there are several defendants or third parties are brought in.